Privacy Policy

1. Data Controller

RSQ Ventures Pvt Ltd ("Company", "we", "us", or "our"), registered in India, is the data controller for personal information collected through SimpleWins.ai and its associated services.

2. Information We Collect

We collect the following types of information:

Information You Provide

• Contact information: name, email address, company name, website URL
• Business information: industry type, business challenges, goals
• Communication data: messages, inquiries, and feedback you submit through our forms

Information Collected Automatically

• Usage data: pages visited, time spent, navigation patterns
• Device data: browser type, operating system, screen resolution
• Network data: IP address, approximate location (country/city level)
• Cookies and similar technologies: session identifiers, preferences

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Personalize your experience and deliver relevant content
• Process transactions and send related communications
• Improve our website, services, and marketing efforts
• Analyze usage patterns and optimize performance
• Comply with legal obligations and protect our rights

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and preferences
• Analyze website traffic through Google Analytics
• Measure the effectiveness of marketing campaigns

You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of the Services.

5. Third-Party Services

We may share information with the following categories of third-party services:

• Analytics: Google Analytics for website usage analysis
• Communication: Email service providers for transactional and marketing emails
• Voice AI: ElevenLabs for voice AI demonstration features
• Hosting: Cloud infrastructure providers for data storage and processing

We do not sell your personal information to third parties.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for 24 months unless you request earlier deletion.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of data processing
• Right to data portability: Request transfer of your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw previously given consent at any time

9. Your Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of the sale of personal information (we do not sell personal data)
• Right to non-discrimination for exercising your privacy rights

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including India, where our Company is headquartered. We ensure that appropriate safeguards are in place for any international data transfers.

11. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us:

Email: privacy@simplewins.ai
Company: RSQ Ventures Pvt Ltd